Good to know momma! I have a pair of heels I wore only one time and they hurt so bad I put them right back in the box but figured I couldnt return them? Guess I am guna give it a try! :)

I used to work at a shoe store and the only time we were able to take worn shoes back was if they were defective in some way, strap broke etc. and they needed the receipt to show that they had been recently purchased. Otherwise if it was obvious by the sole that the shoe had been worn outside it was against company policy to take them back. So I would ask the store what their return policy is.

I've actually returned three pairs of shoes in my day...

The first was back in HS when I bought a pair of Basketball shoes. I tried to tighten the Velcro strap and the plastic piece it folded over just snapped off. Little did I know that strap was only for looks. I didn't want the thing flopping around the shoes, so I returned with the intent of buying another pair... they just traded them straight up for an identical pair!

Then I had to buy shoes for work a few years back. I was in a rush to get to work and gabbed a pair in my size without trying them on. By the end of the night I knew that I bought shoes that were too big and that I had to go back and get different ones.

I had of course worn them the entire night (Valeting - so running all over outside in them). I politely asked if it was possible to return them knowing it was my mistake, and the manager at Kohls took them back for store credit... I bought another pair (tried them on this time) but sure enough those began cutting into the back of my ankles after wearing them for a few minutes at work. I promptly put that pair back in the box, and wore my GOLF SHOES (the only other option I had in my car). They took those back too! Luckily the third time was the charm.
I felt like a total cheap skate... but the truth is that sometimes you don't know how a shoe will work till it gets real life experience. And the way to get a return is to not expect one. Then those managers will be more inclined to help you out!

-Josh